FORMAL LETTERS 22 Downer St NY 6 5 th May 09 Your address Date
The Manager Green Landscape 23 Marple Rd London SW 19 Name and address of person or business you are written to FORMAL LETTERS 22 Downer St NY 6 5 th May 09 Your address Date
Introduction Dear Sir/Madam, comma The Manager Green Landscape 23 Marple Rd London SW 19 Name and address of person or business you are written to Name and address of person or business you are written to FORMAL LETTERS 22 Downer St NY 6 5 th May 09 date Your address
Introduction Dear Sir/Madam, comma The Manager Green Landscape 23 Marple Rd London SW 19 Name and address of person or business you are written to Name and address of person or business you are written to FORMAL LETTERS 22 Downer St NY 6 5 th May 09 date Your address 1 st reason for writing I am writing to complain about a skirt I ordered from your catalogue last month.
Introduction Dear Sir/Madam, comma The Manager Green Landscape 23 Marple Rd London SW 19 Name and address of person or business you are written to Name and address of person or business you are written to FORMAL LETTERS. Example of a complaint letter 22 Downer St NY 6 5 th May 09 date Your address 1 st reason for writing I am writing to complain about a skirt I ordered from your catalogue last month. Firstly, the skirt was not properly packaged. It was dirty and torn and it was not the colour I had asked for. What is more, the people I talked on the phone were really rude and did not attend me properly Complaints and justifications
Introduction Dear Sir/Madam, comma The Manager Green Landscape 23 Marple Rd London SW 19 Name and address of person or business you are written to Name and address of person or business you are written to FORMAL LETTERS 22 Downer St NY 6 5 th May 09 date Your address 1 st reason for writing I am writing to complain about a skirt I ordered from your catalogue last month. Firstly, the skirt was not properly packaged. It was dirty and torn and it was not the colour I had asked for. What is more, the people I talked on the phone were really rude and did not attend me properly. I am very disappointed indeed and hope that steps will be taken to rectify this situation. I will take further action if there is no response to this letter. Yours faithfully Rosario Rosales Complaints and justifications Suggested actions to be taken Closing remarks
FORMAL LETTERS Formal letters have several parts: The Heading : Your address and the date The Address of the person you are writing to. Salutation or greeting: a) Dear Sir/Madam. If you don't know the name of the person you are writing to. b) Dear Mr/Mrs/Ms+person's surname The Introduction. a short introduction that states the purpose of the letter/the reason for writing. The body (2-4 paragraphs)that should contain the relevant information behind the writing of the letter (complaints, justifications,acceptance of invitation,qualifications...) Conclusion : The final paragraph (suggested action to be taken, closing remarks, express understanding, promises...) The end of the letter: a)Yours faithfully: If you don't know the name of the person. b)Yours Sincerelly: If you know the name of the person. Your signature below
Your address The Person Address Date Salutation, (Dear Mr/Mrs/Ms+surname Dear Sir(s)/Madam(s) Introduction: Reason you are writing for Main Body: 1 st paragraph: profile and qualifications 2 nd paragraph: work experiencer and duties 3 rd paragraph: personal qualities. Conclusion: closing remarks Yours Sincerely/Faithfully (Signature) Let's see now how to write a job application letter
I am writing I feel I must to you in connection with regarding to complain about protest complain because of about I want to express my strong dissatisfaction LETTERS OF COMPLAINT USEFUL SENTENCES
Final paragraph I hope I trust I would be grateful if I would appreciate I demand we can sort out amicably this situation will not occur again the matter will be resolved this matter will receive your immediate attention you would (send me a refund) a refund/full refund I insist you replace (........) at once I hope I will not be forced to take further action
Useful language for letters of application for a job. Introduction : I am writing to appy for the place/post/job/position of which I saw advertised..... I am particularly interested in applying for the job of.... I would like to apply for the position/post.....advertised in..... I am writing in connection with your advertisement in....for the place/post....of I am replying to an advertisement that appeared in...... for the post/job.....of I am writing to inquire about the post advertised in yesterday's Canarias7 I have read/seen your advertisement in today´s La Provincia and I would like to apply for the job/place/post/position of.... My reason for writing is to appy for the job I saw advertised.... USEFUL LANGUAGE
5 Geranium Rd G. Canaria 8 th May 09 The Headmaster Language School Las Palmas Dear Mr. Leon, I am writing to apply for the position of English teacher advertised in yesterday's Canarias7 I graduated from La Laguna University three years ago and I have been giving English classes at La Piedad School since 2007. I also hold certificates in computer courses and NLP. What is more, I speak Chinese and French fluently. I am reliable, friendly and I enjoy working with people. I am patient and believe in encouraging students to reach their full potential. I have enclosed a copy of my CV. I would be glad to attend an interview at any time convenient for you. Yours Sincerely Rosario Rosales EXAMPLE
Writing: A letter Ss must imagine they ’ ve started a campaign, for ex., to protect their local environment. They write a letter to Take Action. Writing: A letter Imagine you’ve started a campaign, for ex., to protect local environment. Write a letter to Take Action.
The aim of campaign : My friends and I have started a campaign to plant trees\ to clean our neighborhood\ to protect an old building\ to recycle rubbish. Think of a name for your campaign. When did you start it? Our campaign is called “ Trees please! ” We started it six months ago. What have you done? We’ve achieved a lot. For example, we’ve written an article for our local newspaper.
71 Lincoln Road Derby DB12 9RS 9 th February President of….\ Head of Department 56 Aiteke bi Astana\ Atyrau Dear Take Action! I’m writing to tell you about our new campaign to……
