Prepare 6 в презентациях Life Skills ACTIVE LISTENING
Prepare 6 в презентациях Are you a good listener ? Can you give an example ? What is the difference between ‘ hearing ’ and ‘ listening ’? Do you ever have conversations where you feel that the other person isn’t listening carefully ? How doyou know ?
Prepare 6 в презентациях Prepare 6 в презентациях What do you think people can do to be better listeners? Read the text quickly. Are any of your ideas mentioned?
Prepare 6 в презентациях Read the text again. Then complete each sentence with one or two words from the article. 1 When trying to improve your active listening skills, it’s important to be ________________ patient
Prepare 6 в презентациях 2 When you’re listening to someone it’s easy to _______________ by thinking about how to reply. get distracted 3 Active listeners have an _______________ and don’t assume that they know what someone is going to say. open mind 4 Only give your opinion when you have a _______ about what the speaker is saying. clear idea
Prepare 6 в презентациях 5 ______________ might not be the same for all cultures and contexts. Non-verbal signs
Prepare 6 в презентациях Match the highlighted words in the text to the meanings. 1 beliefs that you accept as true without questioning them _________ 2 care and understanding for someone else’s suffering _________ 3 intentional and aware _________ 4 incline in one direction _________ 5 something difficult that tests your ability or determination _________ sympathy conscious lean challenge assumptions a. It’s an active process where the listener makes a conscious effort to listen in order to understand what the speaker is saying. b. And it’s not just external factors such as your phone which are a challenge here. c. Active listening means that you are open to new ideas, different possibilities and to other people’s opinions. Your own assumptions, beliefs and opinions can affect what you hear. d. Make sure that you are facing the speaker and, if you’re sitting down, maybe lean forward a little bit to show interest. e. Then there’s what we call ‘mirroring’, where a listener automatically copies facial expressions and body language to show empathy and sympathy.
Prepare 6 в презентациях Listen to Leo talking about his holiday to his friend Freddie. Then answer the questions. 1 Did Leo have a good holiday ? Why ? / Why not ? 2 How does his friend show effective active listening ?
Prepare 6 в презентациях Listen again. Then choose the correct options. 1 They couldn’t go on the football stadium tour because … A they had to look for another hotel. B the hotel wasn’t expecting them. C the hotel hadn’t reserved their tickets. 2 The travel company had … A hired a car which was too expensive. B reserved two small cars for them. C booked the wrong size car. 3 Why was Leo still not happy on the final day of the holiday? A He didn’t want to stay in the hotel that day. B The swimming pool wasn’t in the same building. C He couldn’t go for a swim. Freddie: Hey, Leo! When did you get back? Leo: Late last night. Freddie: So, you had a good time? Leo: Hmm, to be honest it was a nightmare! I wish I hadn’t gone! Freddie: Why?! Leo: Just didn’t enjoy it at all. When we got to the hotel to check in, they didn’t have a reservation for us. We had to wait for three hours for the rooms. So we didn’t manage to go on the football stadium tour we’d booked because it was too late! Freddie: No way! Wasn’t that part of your birthday present? I can see why you’re angry. Leo: Yeah, it was. And my dad was furious. He really wanted to go, too. And it didn’t get any better after that! We’d hired a car to get around the next day … Freddie: And …? Leo: Well, the travel company reserved a car that was too small for all of us, so there wasn’t space for everyone. Freddie: Oh no! What did you do? Leo: We had to hire two cars, which was really expensive. And then my mum and I got lost in the other car because it didn’t have a navigation system. Freddie: It sounds like you had a terrible time. Leo: Yeah! On the last day, I was still so angry I just wanted to stay in the hotel and chill out at the pool. We booked the hotel especially because it was the only one in the city centre with one. But when I went for a swim, the pool was closed for building works. Freddie: Hang on! Let me check I heard you right. First, the travel company messed up your hotel and car reservations. And then they didn’t tell you that the pool would be closed? Leo: Exactly! Freddie: I guess that you’ll never book another holiday with them again? Leo: No way! Next time my parents are going to make all the reservations themselves! Freddie: It’s crazy how so many things can go wrong. I wonder if it was all just bad luck. Do you remember last year when I went to …
Prepare 6 в презентациях Read the sentences from the conversation. Then complete them with one word. USEFUL LANGUAGE Active listening 1 I can ______ why you’re angry. 2 Oh no! What ______ you do? 3 It ______ like you had a terrible time. 4 Hang on! Let me check I ______ you right. 5 I ______ that you’ll never book another holiday with them again? 6 I ______ if it was all just bad luck. see did sounds heard guess wonder
Prepare 6 в презентациях
